Features
Everything your operations need, organised by the job it does.
BitBuilder ERP brings bookings, billing, inventory, HR and reporting into one connected system. Modules are switched on and configured around your business.
01
Serve customers, patients and students
Make it easy for people to book, buy and hear back from you — and keep every interaction on record.
Appointments & bookings
Let people book online, keep schedules in one calendar and cut no-shows with automatic reminders.
- Online booking
- Calendar sync
- SMS / email reminders
- Resource scheduling
Customer management (CRM)
See each customer’s history before you speak to them, track leads and follow up at the right time.
- Contact management
- Lead tracking
- Communication history
- Customer segmentation
Notifications
Alerts for the events that matter — new bookings, low stock, pending payments — so nothing slips.
02
Run daily operations
Stock, billing and deliveries tied together so the numbers match what actually happened.
Inventory management
Track stock levels and suppliers, and get alerted before you run out or over-order.
- Barcode scanning support
- Auto-reorder alerts
- Supplier management
- Stock movement tracking
Billing & accounting
Create GST-ready invoices, record payments and produce financial reports without a separate tool.
- Professional invoices
- Payment tracking
- Tax calculations
- Financial reports
Multiple payment methods
Record payments however customers pay, so balances and reports stay accurate.
Delivery management
Follow orders from placement to delivery and know where each one stands.
Document management
Store and organise business documents alongside the records they belong to.
03
Manage your team
Attendance, payroll and permissions handled in the same system your staff already use.
Employee & HR management
Track attendance and leave, process payroll and keep performance reviews in one place.
- Attendance tracking
- Payroll processing
- Leave management
- Performance reviews
Role-based access
Decide who can see and change what — reception, doctors, teachers, accounts or managers.
04
See the whole business
Decisions based on live records rather than end-of-month spreadsheets.
Business dashboard
A live overview of revenue and activity across the business, with widgets you can arrange.
- Real-time revenue tracking
- Customisable widgets
- Performance alerts
- Multi-location overview
Reports & analytics
Sales, operations and finance reports you can filter by period, branch or department.
05
A platform that grows with you
The foundations that keep the system dependable as you add users, branches and modules.
Multi-business support
Manage several locations or businesses from one account.
Secure cloud database
Data stored centrally in the cloud with secure authentication and controlled access.
Mobile-friendly access
Works in the browser on phones, tablets and desktops.
Multi-language support
Use the system in your team’s preferred language.
Automation rules
Automate repetitive steps such as reminders and status updates.
Data sync
Changes appear across devices and departments as they happen.
See these features configured for your business.
In a demo we’ll walk through the modules that matter to you, using your departments and workflows as the example.